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Browser Compatibility

Tandem Travel uses the Sabre Online Booking Engine.  Sabre Online is an online browser based solution developed by Sabre Pacific specifically for the Australian and New Zealand travel agency industry. It incorporates Sabre’s world leading content with local Low Cost Carrier search and booking functionality - all within a technology platform that can be customised to each customer’s unique online needs.

 

Minimum recommended workstation requirements

Sabre Online is a browser based internet application for which has been designed to work with Microsoft’s Internet Explorer versions 6, 7 & 8. As such the minimum recommended operating systems are Windows XP & Windows Vista. Other operating systems such as Linux and Apple Mac OS and their associated browsers are not currently supported, however are going to be in the near future.      

The URL to access to the Sabre Online application is www.tandemtravel.co.nz

Although the following specifications are the minimum recommended, the higher the specification of the PC the better the performance will be.  It should be understood that if other applications are running on the PC, additional RAM will be required to avoid affecting the performance of Sabre Online.

Windows XP
  • 1GHz processor or higher
  • 256 MB RAM minimum (additional RAM required if running other applications).
  • 1024 x 768/16-bit (High Color) video resolution
  • 17” CRT or TFT monitor or higher recommended
  • 100 MB of free disk space
  • Windows XP SP1 Internet Explorer 6
  • Windows XP SP2 Internet Explorer 6, 7 & 8
  • Windows XP SP3 Internet Explorer 6, 7 & 8
 
Windows Vista
  • Windows Vista Capable or Windows Vista Premium Ready Workstation -(please refer to Microsoft for further information)
  • 1 GHz processor or higher
  • 512 MB RAM minimum (additional RAM required if running other applications)
  • 100 MB of free space
  • 1024 x 768/16-bit (High Colour) video resolution or better
  • 17" CRT or TFT monitor or higher recommended
  • Internet Explorer 7 and 8

Citrix environment

Sabre Online is available for use in Citrix environments, and used by a number of Tandem Travel customers. In order for Citrix to operate effectively it is ideal that the browser settings in the Citrix session conform to the minimum requirements specified in this document and standard browser settings are used.      

The Tandem Travel Team will work closely with you to ensure Sabre Online operates at an optimal level within your individual Citrix environment. 


Internet Access

Sabre Online requires broadband internet connectivity. To help you choose a plan that best suits your internet requirements you should contact one of the many Internet Service Providers.

The below provides guide as to the number of workstations and the recommended bandwidth required.

The only ports required for Sabre Online to function are Ports 80 and 443.


Recommended bandwidth specifications
 Number or Workstations Recommended bandwidth
1 - 3 Workstations Entry Level Bandwidth - 256kbPS
4 - 6 Workstations 512kbPS
7 - 9 Workstations 768kbPS
 10+ Workstations 1mg or higher

Recommended Browser requirements

Sabre Online has been designed to work with Microsoft Internet Explorer when it is set to the default values.  However we recognise that many users do not wish to run their browsers in this mode for one reason or another.  To assist in configuring your browser the following browser settings should be taken into consideration when running Sabre Online.

Sabre Online has been tested and certified to work with the following browsers:

  • Internet Explorer 6 (IE6)
  • Internet Explorer 7 (IE7)
  • Internet Explorer 8 (IE8)

Other browsers such as Firefox and Opera are able to access Sabre Online however are not currently certified with Sabre Online and may not handle data correctly.

Certification is underway and an update will be advised once available.


Internet Explorer 6

When you first navigate to Sabre Online Internet Explorer 6 automatically adds https://*.sabrepacific.net.au to the trusted sites list.  Therefore Sabre Online will be handled by Internet Explorer as a trusted site.  The trusted sites zone by default in Internet Explorer 6 is configured with a level of security set to low. At this level you should not experience any problems with Sabre Online. However if you should choose to change the security settings to higher level, you will need to ensure that the following settings are enabled under the Trusted zone security settings option.

Go to Tools > Internet Options > Security > Trusted Sites.

Firstly add https://obe.sabrepacific.net.au as a trusted site then select custom settings.

ActiveX controls and plug-ins
Binary and Script Behaviours = Enable
Download signed ActiveX controls = Enable
Run ActiveX controls and plug-ins = Enable
Script ActiveX controls marked safe for scripting = Enable

Scripting
Active scripting = Enable
Allow paste operations via script = Enable
Scripting of Java applets = Enable

The following setting also needs to be enabled in the internet zone

ActiveX controls and plug-ins

Run ActiveX controls and plug-ins = Enable


Internet Explorer 7

Internet Explorer 7 on windows XP and Windows Vista is by default configured with a level of security set to medium-high. At this level Sabre Online works without any changes.

Should you choose to set the Internet security settings Zone to ‘High’, you will need to add https://obe.sabrepacific.net.au and https://*.sabrepacific.net.au as a ‘Trusted site’ and ensure the following settings are enabled in the Trusted Sites Zone.

Trusted sites zone

ActiveX controls and plug-ins
Download signed ActiveX controls = Prompt or Enable
Run ActiveX controls and plug-ins= Enable
Script ActiveX controls marked safe for scripting = Enable

Scripting
Active Scripting = Enable

The following setting also needs to be enabled in the internet zone

ActiveX controls and plug-ins
Run ActiveX controls and plug-ins = Enable


Internet Explorer 8

By default on Internet Explorer 8 the default security level for the internet zone is set to medium – high.  This level allows Sabre Online to work without any configuration changes.

Should you choose to set the Internet security settings Zone to ‘High’, you will need to add https://obe.sabrepacific.net.au and https://*.sabrepacific.net.au as a ‘Trusted site’ and ensure the following settings are enabled in the Trusted Sites Zone.

Trusted sites zone

ActiveX controls and plug-ins
Binary and Script Behaviours = Enable        
Download signed ActiveX controls = Prompt or Enable
Run ActiveX controls and plug-ins = Enable
Script ActiveX controls marked safe for scripting = Enable

Scripting
Active Scripting = Enable


For Further Assistance

Contact Tandem Travel by clicking here