Privacy and Security Policy
This notice provides highlights of Tandem Travels Privacy and Security Policy, which applies to all personal information that we and our related corporations collect and use about our customers. This notice does not comprehensively set out to our customers Tandem Travels Privacy and Security Policy and we recommend that all of our customers read Air New Zealand's Privacy and Security Policy which can be accessed by clicking on the link underneath the heading "Important Information" below.
Important Information
To view the complete version of Air New Zealand's Privacy and Security Policy click here.
If you have any questions about the privacy and security of your personal information, would like to access, correct, update or remove your personal information or if you have a complaint about a breach of your privacy, please contact us.
Personal Information Additional
The types of personal information we collect from you will depend on the circumstances in which that information is provided and the type of service that you have requested from us.
We collect personal information about our customers through our websites and in person, over the telephone and through travel agents, the Airpoints™ programme and Koru™ membership.
If you provide information to us about another person (such as a spouse, relative or travelling companion) then you are responsible for making that individual aware that you have disclosed their personal information to us and that we can use their information as set out in Air New Zealand's Privacy and Security Policy.
We may use common internet technologies such as cookies or local shared objects on our websites and our emails. A cookie or a local shared object is information that a website puts on your hard disk so that it can remember something about you at a later time.
If you choose not to provide us with your personal information then we may not be able to:
- offer our services to you;
- complete a transaction; or
- meet any special needs or requests you may have.
Further, if you choose not to provide us with your personal information you may not be eligible for membership of our services and/or to enter into our promotions.
Changes to Tandem Travel’s Security Policy
Tandem Travel may change its Privacy and Security Policy from time to time. If we change our Privacy and Security Policy, we will also change the date recorded below as the date on which the policy was last updated. Changes to our Privacy and Security Policy will be displayed on our website.
We recommend that you routinely review our Privacy and Security Policy.