Tandem Travel is moving quickly to meet this increased demand and if you have emailed your enquiry through to us, we will get back to you as soon as possible.
If you are contacting us about government-set COVID-19 vaccination, pre-departure, and entry requirements, the Air New Zealand COVID-19 hub can help guide you through current travel requirements and direct you to the relevant Government websites for information relating to your destination.
As all vaccination, pre-departure, and entry requirements are set by the Governments of each transit/destination country, there is no need to reach out to us to confirm the information shown online.
For urgent booking enquiries which cannot be completed online, please call your Tandem Travel consultant team on your dedicated 0800 number found on your booking statement.
Alternatively you can contact us on the numbers below:
Auckland office: 0800 104 007
Wellington office: 0800 747 999
Christchurch office: 0800 737 099
Call us toll free from outside New Zealand
From Australia: 1800 469 276
From USA: 1800 242 3038
From UK: 0808 234 7920
From China: 400 120 1002
From India: 000 800 100 7838