This document is to serve as a guide only. Fare rules are subject to change at any time without notice. All fares are subject to availability at time of booking.

Dom Fare Rules Tandem NZ logo 60%

1. Classes P, K, X, G, S, L, T, W.

  • Must be ticketed within 24 hours of reservation
  • If inside 36 hours must be ticketed within 4 hours

2. Classes V, Q, H, B, Y

  • Bookings made 14 days or more from departure must be ticketed within 7 days of reservation
  • Bookings made within 8 – 14 of departure must be ticketed 7 days prior to departure
  • Bookings made within 7 days of departure must be ticketed within 24hours of reservation
  • Bookings made within 36 hours of departure must be ticketed within 4 hours of reservation
  • When there are two or more fare components in any one PNR the most restrictive TTL condition applies

3. Product upgrades

  • Seat & Seat + Bag - ADC applies from Seat to Seat + Bag. No change fee applicable if on same flight, same day. Upgrading to Flexi Time or Flexi Plus not permitted after original issue.
  • Flexi Time - Upgrading to Flexi Plus not permitted after original issue.
  • Flexi Plus - Not Applicable

4. Airpoints Dollars and Status Points accrual permitted for Seat, Seat + Bag, Flexi Time and Flexi Plus.

All travel is subject to the Air New Zealand Conditions of Carriage.

Fare type Transferable by name Changes
(Days before departure)
Changes
(Day of departure)
Cancellations Refundable Ticketing restrictions Frequent flyer accrual Free baggage allowance Close out periods Card payment fee Seat request
Jet Star Logo.
Starter

Tick. 1 Tick.   Cross. Cross. 2 Cross. Instant purchase
Cross. Cross. 3 None
Surcharges apply
Cross.
Starter Plus

Tick. 1 Tick. Cross. Cross. 2 Cross. Instant purchase Tick. 1 Bag
(up to 20kg)
None Surcharges apply Tick. 4
Starter Max

Tick. 1 Tick. Tick. Cross. 2 Tick. Instant purchase Tick.

1 Bag

(up to 30kg)

None Surcharges apply Tick. 4
Cross.
1. Permitted upon payment of the applicable Change Fee and Fare Difference within Change Deadline. Name changes can be made for an individual passenger on a booking, but must apply to all flights for that passenger. Name changes are not permitted for Qantas Frequent Flyer Qantas & Jetstar Any Seat Award bookings.
2. You must rebook onto an available Jetstar flight. Jetstar does not hold open dated bookings.
3. Checked in baggage charges start at $12.00 per bag (15kg) through to $40.00 per bag (40kg).
4. Charges may apply for seat requests for bookings created via Sabre Online.

All travel is subject to the Jetstar Conditions of Carriage, see jetstar.co.nz for details.