New Zealand Domestic Fare Rules Guide

This document is to serve as a guide only. Fare rules are subject to change at any time without notice. All fares are subject to availability at time of booking.

Air New Zealand

seat and seat + bag fares

Booking changes

(check Fare Rules for change restrictions)

Prior to day of departure: Permitted

On day of departure: Not permitted

Airline change fee:

$NZ50 per person (infants excluded)

Additional fare difference

Payable

Service fees for making changes

Payable

Booking cancellations:

No refund

No Shows

Results in cancellation of sector

Name changes

Airpoints & Status Points

Eligible for Airpoints unless booked in N or F class or purchased with Airpoints Dollars or Fly Buys.
Eligible for Status Points unless purchased with Airpoints Dollars or Fly Buys.

Checked bagSeat Fare

Checked in bag can be purchased
Seat + Bag includes 1 checked bag

Fare Rules

seat and seat + bag fares

flexitime fares

Booking changes

(Check Fare Rules for change restrictions)

Prior to day of departure: Permitted
On day of departure: Can change to earlier or later flight on same day, same route.

Airline change fee

Prior to day of departure: $NZ50 per person (infants excluded)
On day of departure: No fee

Additional fare difference

Prior to day of departure: Payable
On day of departure: No fare difference payable if changing to an earlier or later flight on day of travel (same route).

Service fees for making changes

Payable

Booking cancellations

No refund

No Shows

No-show permitted on the day of travel, however if ticket is cancelled and unused will remain non-refundable.

Name changes

Airpoints & Status Points

Eligible for Airpoints unless booked in N or F class or purchased with Airpoints Dollars or Fly Buys.
Eligible for Status Points unless purchased with Airpoints Dollars or Fly Buys.

Checked bag

Includes 1 checked bag

Fare Rules

flexitime fares

flexidate fares

Booking changes

(Check Fare Rules for change restrictions)

Permitted

Airline change fee

No fee

Additional fare difference

Prior to day of departure: Payable
Day of departure: No fare difference payable if changing to an earlier or later flight on day of travel (same route).

Service fees for making changes

Payable

Booking cancellations

Fully refundable.
Refund fee may apply

No Shows

Changes post departure permitted.
Refunds following no show subject to $NZ50 airline penalty fee.

Airpoints & Status Points

Eligible for Airpoints unless booked in N or F class or purchased with Airpoints Dollars or Fly Buys.
Eligible for Status Points unless purchased with Airpoints Dollars or Fly Buys.

Checked bag

Includes 2 checked bags

Fare Rules

flexidate fares

^{1. Classes P, K, X, G, S, L, T, W.}
^{Must be ticketed within 24 hours of reservation}
^{If inside 36 hours must be ticketed within 4 hours}
^{2. Classes V, Q, H, B, Y}
^{Bookings made 14 days or more from departure must be ticketed within 7 days of reservation}
^{Bookings made within 8 – 14 of departure must be ticketed 7 days prior to departure}
^{Bookings made within 7 days of departure must be ticketed within 24 hours of reservation}
^{Bookings made within 36 hours of departure must be ticketed within 4 hours of reservation}
^{When there are two or more fare components in any one PNR the most restrictive TTL condition applies}
^{3. Product upgrades}
^{Seat & Seat + Bag - ADC applies from Seat to Seat + Bag. No change fee applicable if on same flight, same day. Upgrading to Flexitime or Flexidate not permitted after original issue.}
^{Flexitime - Upgrading to Flexidate not permitted after original issue.}
^{Flexidate - Not Applicable}
^{4. Airpoints Dollars and Status Points accrual permitted for Seat, Seat + Bag, Flexitime and Flexidate.}
^{All travel is subject to the Air New Zealand Conditions of Carriage.}

Jetstar

Starter

Starter Plus

Starter Max

^{1. Permitted upon payment of the applicable Change Fee and Fare Difference within Change Deadline. Name changes can be made for an individual passenger on a booking, but must apply to all flights for that passenger. Name changes are not permitted for Qantas Frequent Flyer Qantas & Jetstar Any Seat Award bookings.}
^{2. You must rebook onto an available Jetstar flight. Jetstar does not hold open dated bookings.}
^{3. Checked in baggage charges start at $12.00 per bag (15kg) through to $40.00 per bag (40kg).}
^{4. Charges may apply for seat requests for bookings created via Sabre Online.}

^{All travel is subject to the Jetstar Conditions of Carriage, see jetstar.co.nz for details.}